1. How earnings build up
- Ads run on your monetized videos and revenue accrues to your Pending balance.
- Once advertisers confirm the impressions and invalid traffic has been filtered, the amount moves to your Available balance. This normally takes up to 30 days.
- You may request a payout from your Available balance.
2. Minimum payout
The minimum is USD 3.00. Below this, the balance simply carries forward. When your Available balance reaches USD 3.00 the Request Payout button becomes active and you may withdraw any amount between USD 3.00 and your full Available balance.
3. Payment schedule
Approved payout requests are paid between the 1st and the 7th of the following month. A request made on 20 March is paid between 1 and 7 April.
4. Payment methods
| Where you live | Method | You receive |
|---|---|---|
| India | UPI | INR, converted at the exchange rate on the payment date |
| Rest of world | PayPal | USD |
Balances are always displayed in USD in Studio. Currency conversion and any fees charged by UPI, your bank or PayPal are deducted from the amount you receive.
5. Correct payout details are your responsibility
6. Taxes
You are responsible for declaring and paying any tax due on your earnings in your own country. Where Indian law requires it, we may deduct tax at source (TDS) before paying you, and may ask for your PAN. If you do not supply a PAN when one is required, a higher rate of deduction may apply. We will provide the relevant certificate for any tax deducted.
7. Withheld and reversed payments
We may withhold or reverse a payout where we detect invalid traffic, where your account is under investigation for a policy breach, where the payout details appear fraudulent, or where we are required to do so by law or by a payment provider.
8. Failed payments
If a payment fails for a technical reason, the amount returns to your Available balance and you can request it again once you have corrected your details. We will tell you when this happens.
9. Account closure
If you delete your account with an Available balance above USD 3.00, request a payout before deleting. Balances below the minimum, and balances on accounts terminated for policy violations, are forfeited.
10. Privacy of your payment details
Your UPI ID and PayPal email are stored encrypted, are shown only in masked form in the app, and are never shared with other users or with advertisers. They are used solely to send your earnings.
11. Disputes
Payment questions: support.genzplays@gmail.com. Escalation: Grievance Officer Mirja Minhajuddin, grievance.genztube@gmail.com. We acknowledge within 24 hours and resolve within 7 working days.