← GenzPlays Policies

Upload Policy

Last updated: 1 August 2026

1. Technical limits

ItemLimit
Video formatsMP4, MOV, MKV, WEBM, AVI
ShortsVertical, up to 60 seconds
Thumbnail formatsJPG, PNG, WEBP
TitleUp to 100 characters
DescriptionUp to 5,000 characters
TagsUp to 500 characters total

Exact size and duration limits are shown in the app and may change as the Service grows.

2. The review process

Every upload passes through review before it becomes visible to others.

  1. Processing — the file is encoded for streaming.
  2. Automated review — the video, thumbnail, title and description are screened by automated safety systems. Most videos clear this stage within minutes.
  3. Human review — if the automated system is unsure, or is temporarily unavailable, a person reviews the video.
  4. Decision — the video is published, or rejected with a reason shown on your channel.
24-hour rule. A video held for human review shows a live countdown. If it has not been reviewed within 24 hours it is automatically rejected so it never sits in limbo. You can re-upload it, and you can appeal. An automatic rejection of this kind does not give you a strike.

3. Rejection reasons

The reason is shown on the video card on your channel. Common reasons: guideline violation, copyright match, unreadable or corrupt file, misleading thumbnail, or review timeout.

4. Editing after publishing

You can edit the title, description, tags, thumbnail and visibility at any time. Significant edits to the thumbnail or title may trigger a fresh review. You cannot replace the video file itself — upload a new video instead.

5. Deleting videos

Deleting a video removes it from public view immediately. It is permanently erased from our storage within 30 days, and from encrypted backups within 6 months. Deleting a video does not remove an associated strike.

6. Visibility settings

All uploads are reviewed regardless of visibility setting.

7. Prohibited upload behaviour

8. Questions

support.genzplays@gmail.com